Terms of service

  • About These Terms These Terms of Service govern your use of the Nocturne website and your purchase of products from us. By using our site or placing an order, you agree to these terms.
  • Changes to These Terms We may update these Terms of Service from time to time. Changes take effect once posted on this page, so please check back periodically.
  • Products & Pricing We make every effort to display our products and their prices accurately. Prices are listed in U.S. dollars and are subject to change without notice. In the event of a pricing or listing error, we reserve the right to cancel or correct any order placed at an incorrect price, and we'll notify you if this affects an order you've placed.
  • Product Descriptions We describe our products as accurately as we can, including materials and specifications as provided by our suppliers. Colors and finishes may appear slightly different depending on your screen. If a product page doesn't state a specific material, certification, or rating, don't assume it applies.
  • Orders & Order Acceptance Placing an order is an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability. If we cancel an order after payment, you'll receive a full refund.
  • Payment Payment is processed securely through Shopify's supported payment providers at checkout. We do not store your full payment card details.
  • Shipping & Returns Shipping and delivery are governed by our Shipping Policy, and returns and refunds are governed by our Return & Refund Policy, both of which are part of these Terms.
  • Account Use If you create an account with us, you're responsible for keeping your login details secure and for all activity under your account.
  • Intellectual Property All content on this site, including the Nocturne name, logo, product photography, and written copy, is owned by or licensed to Nocturne and may not be copied or used without permission.
  • Prohibited Use You agree not to use this site for any unlawful purpose, to interfere with its operation, or to attempt to access areas of the site or systems you're not authorized to access.
  • Third-Party Links Our site may link to third-party websites or services. We're not responsible for the content, policies, or practices of any third-party site.
  • Limitation of Liability To the fullest extent permitted by law, Nocturne is not liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of our products. Our total liability for any claim is limited to the amount you paid for the product in question.
  • Governing Law These terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict-of-law principles. [NOTE: I used Virginia because that's your shop's registered address on file with Shopify. If your actual business registration is elsewhere, change this line.]
  • Contact Questions about these Terms of Service can be directed to us through our Contact page.